مع اطلاق شركة ابل للأصدار ios 10 سارع كثير من المستخدمين الى تحديث هواتفهم للوصول الى المزايا الجديدة والفريدة للاصدار الجديد لكن بعضا منهم قابلته مشكلة تتمثل في توقف الجهاز عن العمل مع ظهور شعار آي-تونز و طلب التوصيل بالحاسوب لإكمال الترقية.
وقد سارعت شركة آبل الى الاعلان بشكل رسمي عن إصلاح الخلل الذي صادفه عدد من المستخدمين أثناء الترقية إلى iOS 10 في نسخته النهائية من داخل أجهزتهم OTA، لا زال عد قليل جدًأ من المستخدمين يشتكي من هذا الخطأ، و يبدو بأنهم المستخدمون الذين شرعوا في تنزيل التحديث في الساعات الأولى من إطلاقه، ثم توقفوا بسبب بطء التحميل الناتج عن الضغط على خوادم آبل، أو توقفوا بعد ما انتشر خبر هذا الخطأ ثم عادو لاستكمال الترقية بعدما أعلنت آبل عن إصلاحه، و يتضح من خلال ما يحدث بأن آبل قامت بتجاوز الخلل من خلال تغيير النسخة المتوفرة للتحميل على خوادمها دون إشعار المستخدمين و فيما يلي سنطرح طريقة تجاوز الخلل في الخطوات التالية :
أولا: عليك تريقة أي-تونز على حاسوبك إلى آخر اصدار 12.5.1 و هو الذي يدعم iOS 10
- يمكنك تحميله من الموقع الرسمي من هنا: iTunes 12.5.1
بعد تحديث البرنامج قم بإعادة تشغيل جهاز الحاسب.
ثانيا:
- افتح برنامج iTunes ثم قم بوصل جهازك عن طريق كابل USB بحاسوبك.
- بمجرد وصل الجهاز اضغط على زر الهوم + البور في نفس الوقت لوقت مطول (نفس حركة تصوير الشاشة و لكن لوقت أطول) و لا تنزع أصبعيك حتى تتم عملية اعادة تشغيل الجهاز.
- ستتم إعادة التشغيل في وضع الاسترجاع الريكفري مود.
- ستظهر نافذة التحديث إلى iOS 10 بواسطة اي-تونز اضغط على زر Update
يجب ملاحظ انه أحيانا يجب تكرير الخطوات مرتين حتى تتم ترقية الجهاز، بينما قد تنجح الطريقة و تتم الترقية من المرة الأولى.
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حياك الله ..
1- ماهو نوع جهازك
2- وهل كان عليه جليبريك
تحيا و تدوم و مشكور عالرد السريع , نوع جهازي ايفون 5 اس , و ما كان عليه جيلبريك
طبق الخطوات التالية :
اذا كان جهازك بمجرد توصيله للكمبيوتر يتم التعرف عليه فاعمل له restor وان شاء الله تنتهي المشكلة
اذا جهازك لا يتعرف علىيه الكمبيوتر ولا يظهر في برنامج الايتونز ففم بالخطوات التالية :
1- وصل الجهاز بالكمبيوتر
2-اضغط زر الباور مع زر الهوم لمدة 10-15 ثانية سيدخل الجهاز وضع الريكفري ويتم التعرف عليه من الكمبيوتر وستلاحظ ذلك في برنامج الايتونز
بعد ذلك مباشرة قم بعمل ريستور للجهاز وتحديث وان شاء الله يضبط
مشكور اخوي الحين اجرب و ان شاء الله يزبط و بردك خبر
شكراااا كثير , اشتغل بس انمسح كل شي كان عليه و كأنه الجهاز جديد ! في طريقه يرجع كل شي كان عليه ؟ غير طريقة الايكلاود
نرحب بك مرة اخرة .. ونحمد الله على ان جهازك عاد للعمل
بالنسبة لاسترجاع بياناتك :
اذا كنت قد عملت نسخه احتياطية في الكمبيوتر اثناء التحديث فتستطيع استرجاعها بكل سهولة عن طريق الايتونز
اما اذا لم تقم بعمل النسخه فاللاسف لايمكن ..
اذا كنت مفعل الاي كلاود بالإمكان الاستعادة عن طريقه بكل سهولة
بعد ما عملت التحديث على طريقة ال itunes , التلفون ما بيفتح و بضل معلق على شعار ابل , ارجو المساعده و مشكور جدا